Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Clenera, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

Scope: This Privacy Policy applies to all visitors to our website, customers, partners, and anyone who provides personal information to Clenera, LLC.

Company Contact Information:

Clenera, LLC
800 W Main St
Boise, ID 83702
Email: info@greenvoltenergy.org
Phone: +1 940-337-2885

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, job title, industry
  • Project Information: Property details, land specifications, project requirements
  • Communication Records: Correspondence, inquiries, and feedback

How We Collect Information

We collect personal information through the following methods:

  • Direct Submissions: Information you provide through contact forms, inquiry forms, email communications, or phone calls
  • Cookies and Tracking Technologies: Data collected automatically through cookies, web beacons, and similar technologies when you visit our website
  • Analytics Services: Information gathered through third-party analytics tools about your browsing behavior and website usage
  • Public Sources: Information available from public records or directories

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Respond to Inquiries: To answer your questions, provide information about our services, and address your requests
  • Provide Services: To deliver, maintain, and improve our solar development services and projects
  • Communication: To send you updates, newsletters, and promotional materials (only with your express consent where required)
  • Business Operations: To conduct internal business operations, including quality assurance, analytics, and customer service
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or lawful requests from public authorities
  • Protection: To protect the rights, privacy, safety, or property of Clenera, LLC, our customers, or others

4. Who Has Access to Your Data

We maintain strict controls over access to your personal information:

  • Internal Access: Access is limited to employees and authorized personnel who need the information to perform their job duties. All employees are trained on data protection and confidentiality requirements.
  • Third-Party Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting business, or providing services. These providers are contractually bound to protect your information and use it only for the purposes we specify.
  • Legal Authorities: We may disclose information when required by law, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

5. Third-Party Services

Our website and services may use the following types of third-party services:

  • Analytics Providers: We use analytics services to understand how visitors use our website and to improve user experience. These services may collect information about your device, browser, IP address, and browsing behavior.
  • Email Services: We use email service providers to send communications, respond to inquiries, and manage newsletters. These providers have access to limited personal information necessary to deliver emails.
  • Cloud Hosting: Our website and data are hosted on secure cloud infrastructure. Hosting providers maintain security measures to protect stored information.
  • Form Processing: We use form processing services to handle inquiries and lead submissions securely.

These third parties are bound by confidentiality agreements and data protection obligations. We encourage you to review the privacy policies of these third parties.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Active Relationships: Information related to ongoing projects or business relationships is retained throughout the relationship and for a reasonable period thereafter.
  • Inquiries: Information from general inquiries is retained for up to 3 years to respond to follow-up questions and improve our services.
  • Legal Requirements: Some information may be retained longer to comply with legal obligations, resolve disputes, or enforce agreements.

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you and receive it in a portable format.
  • Correction: You have the right to request correction of inaccurate or incomplete personal information.
  • Deletion: You have the right to request deletion of your personal information, subject to certain exceptions such as legal retention requirements.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used format.
  • Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.
  • Restriction: You may request that we restrict processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided in Section 9.

8. How to Delete Your Data

If you wish to have your personal information deleted from our systems:

  1. Send a written request to info@greenvoltenergy.org with the subject line "Data Deletion Request."
  2. Include your full name and any identifying information (such as email address or phone number) associated with your records.
  3. We will verify your identity before processing your request.
  4. We will respond within 30 days to confirm receipt and provide an estimated timeline for completion.

Please note that certain information may be retained to comply with legal obligations, protect against fraud, or complete ongoing transactions.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

Privacy Officer
Clenera, LLC
800 W Main St
Boise, ID 83702
Email: info@greenvoltenergy.org
Phone: +1 940-337-2885

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:

  • We will update the "Effective Date" at the top of this policy.
  • We will post the updated policy on this page.
  • We may notify you via email or a prominent notice on our website for significant changes.

We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after changes become effective constitutes acceptance of the updated policy.